Products and solutions

1. Firstly, the fact is that there is very few or any piece of software out there that can manage telephone calls and/or network related actions such as printing, faxing, emailing and web!
2. Imagine how effectively how can run your company if you can run a single report on a user to establish cost for telephone calls, emails, faxes, printing, etc.!!!
3. How about setting up predefined parameters to only report automatically when a limit is exceeded? Obviously each user/department and or branch has set budgets? You are not a charity organisations, are you?

Products

VSA RAMpage 2006®, our new Resource Accounting and Management software, is designed to help you collect, analyse, and interpret important information from a multitude of data sources and data source types, relating it to a directory of users and contacts, empowering your organisation's managers to make decisions that improve employee productivity, optimise usage of resources, and control and allocate costs.

Employees require telephone, e-mail, and Internet access in order to carry out your business operations, but this access can just as easily divert their attentions from their primary responsibilities.  Many companies put into operation policies that will establish the parameters employees must follow when using phones, faxes, e-mail, and internet facilities.  Other enterprises deny access to unauthorised phone numbers, e-mail addresses, or web sites, but none of these solutions provide a universal remedy.  The only way to be assured that your resources are being used to assist and profit your business, and not costing you money from lost productivity, is to monitor conformity with established corporate standards.

VSA RAMpage is designed to produce the report you want for disk usage quotas, facsimile usage, telephony usage, internet browsing, e-mail traffic, and printer/copier usage.  Built-in report experts guide you step by step through selecting report templates and customising report display options, and setting query filter criteria.  Geographic maps and graphs communicate information visually when words and numbers are simply not enough.

The flexibility of VSA RAMpage doesn't end with customising reports - your reports can be published in a variety of formats including Adobe Acrobat (PDF), Microsoft Word, Excel, E-mail, and even over the Web.

Whether it's the web master in IT, the promotion manager in marketing, the database administrator in finance or the CEO, VSA RAMpage is a powerful tool designed to help everyone analyse and interpret the information that's important to them.

Solutions

• Call Accounting.  This is the monitoring of outbound, inbound, and internal call traffic to establish the level of use, misuse, and abuse of telephony resources, and enable the billing back thereof to individuals and departments.  It is also used as a tool to establish peak call periods to enable an organisation to determine line availability, call traffic pattern analyses to specify optimum least cost routing solutions, and view operator answer response times to determine customer satisfaction.

• Disk Quota Usage.  The billing of disk space usage on file servers back to individuals, cost centres, and/or organisational units.

• Fax Monitoring.  Description of subject matter sent, telephony billing for costs incurred by outbound faxes, billing for number of pages printed on receipt of faxes, document tracking for security purposes, the success or failure status of outbound and inbound faxes, and information to determine the availability of channels to transmit and receive faxes.

• E-Mail Tracking.  Provides sender and recipient information, size and type of documents attached, subject matter, priority level, encryption usage, bandwidth usage, and the time it took to transmit or download the Email.

• Print/Copier Usage.  Enables the billing back of printing resources to individuals and their respective departments.  Billed resources include amount of toner or ink used, number of sheets used, size and type of paper used, whether colour printing or monochrome printing was used, and the number of staples used.

• Internet Monitoring.  Analyses of web sites visited, type of content users are downloading, size of documents, and quality of service experienced in terms of success status or type of failure.