Voice Loggers

  1. Voice logging from R50 p/m (min 36 month contract).
    1. Call Center's.
    2. Brokers.
    3. Lawyers.
  2. Dynamic Call Management from R99 p/m.
    1. Lawyers

Why Invest in a voice logger?

  1. How many times has a potential client or client told you that one of your employees did not handle the call professionally or was rude on the telephone?
  2. What about "misunderstandings" between customer and employees - can you resolve it quicker and more professionally if you can play back the conversation?
  3. Has there ever been a dispute between a sales person/broker and your customer and you needed the telephone conversation for a law suite?
  4. Own a call centre, well how do you monitor for quality and performance bonus or even an incentive, now you can take random calls and assess your agents
  5. Ever wondered what impression people get when they get answered by your switchboard operator, it can be frightening!!! She is a vital part of your company and you need to know if she is professional and enthusiastic when she answers the calls. Well, why wait, record her calls and ensure you create the correct image!!!
  6. Own a support desk? How does your technical support staff handle support calls?
  7. Lastly, are you a lawyer? How effective do you recover costs for the work you have done and keep a recording of those critical discussions? Now you can!!! We have a full suite of products and one of them caters for telephone conversations. It links to accounting packages and to your telephone system with an integrated voice logger
  8. Unit has built in sound card that prevents issues with support for various sound cards as well as different recording levels
  9. Most units connect via serial port whereas this unit connects via USB
  10. This unit can connect to an analogue telephone by connecting in series with line in and to digital phone via in line connection with handset
  11. Recordings can be stored on local hard disk drive or on central server
  12. Unique feature is built in answering machine
  13. Recordings are compressed and encrypted
  14. Playback via most media players in wave format to give ability to forward recording via email
  15. Space usage is approximately 1 Meg for 1 Minute
  16. Calls are easily allocated according to business, private, office or new (tabs can be changed)
  17. Searching for recordings are very easy and powerful
  18. PC requirements P4 or higher, 1 Gig RAM, Microsoft XP or 2000, 80 Gig HDD or larger, Free USB port 

More technical info in red

  • Unit has built in sound card that prevents issues with support for various sound cards as well as different recording levels
  • Most units connect via serial port whereas this unit connects via USB
  • This unit can connect to an analogue telephone by connecting in series with line in and to digital phone via in line connection with handset
  • Recordings can be stored on local hard disk drive or on central server
  • Unique feature is built in answering machine
  • Recordings are compressed and encrypted
  • Playback via most media players in wave format to give ability to forward recording via email
  • Space usage is approximately 1 Meg for 1 Minute
  • Calls are easily allocated according to business, private, office or new (tabs can be changed)
  • Searching for recordings are very easy and powerful
  • PC requirements P4 or higher, 1 Gig RAM, Microsoft XP or 2000, 80 Gig HDD or larger, Free USB port